How to Transform Turnover into Success (Transforming High Employee Turnover)

Sometimes Losing Your Star Can Be the Best Thing that's Ever Happened to You and Your Team

Have you ever lost a star player on your team? Someone that you count on, you relied upon, did the magic that the rest of your team did not. And then you lose them? That can be a very scary situation. And because we rely so heavily on this star, our stress of them leaving is sky high.

Because we don't want to lose them, we don't usually treat them the way we treat everybody else. And that causes disruption. The team becomes incredibly resentful as they realize there's no growth for them at all on this team. As they see all the projects going to the star player, there becomes a lack of cooperation. A sense of competition and powerlessness arises. And the star player feels lonely.

So having this star player on your team - you think it's so great. You're doing everything you can to protect it. But it may not be the best situation after all. In fact, sometimes losing your star player can be the best thing that ever happened to you.

I once led a Learning & Development team that had six employees - a Director and five other employees. At one point, for various reasons, three people out of the six were no longer with the company. I had three out of the six employees. No Director. And my company had huge initiatives to roll out throughout the company, and were dependent on my team to do so.

So instead of going into major freakout mode, I got my team together. We were close as a team already. We had already done a lot of bonding. So that was really helpful. But I brought my team together, and we basically deconstructed everything we did as a team - from the big details to the small details - and threw it all on to various whiteboards.

Then We Figured Out What Is Really Important

What is actually getting some ROI out of our actions? What are things that we're doing just because we're expected to do them by some other department or leadership team? What are the things that some people have asked us to do, but there's not much importance in it, not much is coming out of it? What are things that we're doing that are good, but just not as important?

We completely cleared out and cleaned out almost every process that we did as a team. And we were able to become even more cohesive as a unit, and even more productive than we were when our size was doubled.

So do not spend time worrying about losing your star player. If anything, build more cooperation, bond the team together and give the rest of your team opportunities. Give your star player a break and hold them to the standards that you expect of everybody.

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